General Information

Easisave will not contact you via email under any circumstance to request confidential information, such as personal information, passwords related to your accounts or other information of a confidential nature. Furthermore you will never be asked to provide passwords over the phone by any representative of Easisave.

Should you receive an email that appears to be fraudulent, please forward the email to esecurity@easisave.com and delete the email without replying to it. Easisave will never transmit confidential information related to you by email.

Please beware of websites that are of a fraudulent nature and which have no relation to Easisave or FIMBank p.l.c.

The only way to ensure that you are visiting the legitimate Easisave website is by checking that the link shown in the address bar of your browser starts with https://www.easisave.com/ or https://secure.easisave.com/ - note the trailing / after com. Please contact the Easisave Helpdesk via the Contact Us form should you encounter other fraudulent websites purporting to be affiliated to Easisave.

Any links found in mailshots sent by FIMBank p.l.c. should point to one of the above links. The only exceptions are the “view online version” link found in the top right corner of the emails and the “click here to unsubscribe.”, which point to http://zqkr.mjt.lu. This link points to one of our email service providers.

When receiving an email from FIMBank p.l.c., please note that the email address will always have the following suffix: @easisave.com or @fimbank.com, and nothing after the '.com'.

The domains fimbank.com and easisave.com are protected by an “SPF” record. All emails originating from these two domains should have an SPF value of “PASS”. Any other responses indicate that the emails are not originating from a FIMBank P.L.C. authorised email server.

Additional Information for Customers

This website is protected using the latest Extended Validation (EV) SSL technology, which provides a way of certifying that the website genuinely belongs to Easisave [FIMBank p.l.c.]

For your safety:

• You should never divulge your Easisave User ID or password to anyone
• You should never divulge other personal information by email or online
• You should only enter your username and password after you have verified that the site is genuine by clicking on the padlock icon in the browser bar and verifying the identity of the website.
• You should never click on links contained within emails that purport to lead to the Easisave website. Always type www.easisave.com/ directly in your browser address bar to access Easisave, and do not click on email links.
• Fraudulent websites may be detected by clicking on the padlock icon in the browser bar and verifying the identity of the website.