Protect Yourself From Fraudulent Communications

May 05, 2026

Easisave customers are advised to stay alert to ongoing attempts by fraudsters to misuse the name and identity of FIMBank and its online savings platform, Easisave. These scams are designed to look genuine and may try to pressure individuals into sharing personal information or making payments they did not intend to make. Some of these fraudulent messages claim that funds have been sent to FIMBank or are “awaiting release,” and may include fake documents or payment confirmations. Their purpose is to create a false sense of urgency and convince you to act quickly without checking whether the message is real.

Fraudsters may contact you through email, phone calls, SMS, or social media. Their messages can appear convincing, but they are often unexpected, overly persuasive, or simply too good to be true. In some cases, scammers have impersonated FIMBank staff or the Easisave Helpdesk, or attempted to copy the look of official communications.

In some cases, individuals have been told that funds are held with FIMBank, but the IBAN provided does not belong to the Bank. This may be a warning sign of fraud. However, this is only one possible indicator. Even if an IBAN appears to relate to FIMBank, this does not guarantee that the request or message is genuine. Customers should always verify directly using the official Easisave Helpdesk contact details published on the Bank’s website.

Easisave and FIMBank remind customers that the Bank will never:

• Ask you to share personal or security information by email, SMS, or social media.
• Request payments through unofficial channels.
• Ask you to send money to release or recover funds.

If you receive a suspicious message referencing Easisave or FIMBank:

• Do not share personal or financial information.
• Do not send any payments or fees.
• Do not click on unexpected links or attachments.

If you are unsure whether a communication is genuine, please contact Easisave using the official helpdesk contact details published on the Bank’s website. Our team will help you verify the authenticity of the message. FIMBank continues to monitor fraudulent activity involving the misuse of its name and will keep the public informed by updating its website with examples of common scams and practical tips on how to stay safe.